Exchange and Return

We offer exchange in sizes. If the ordered piece doesn’t fit you, please ship us the piece back with a small note of your size requirements, and send us an email at contact@shivanibhargava.in

In the case of return for size or fitting the piece should be sent back within 2 days provided the piece is unworn and intact with all the tags and labels. Please note that shipping costs are non-refundable and will not account for the amount of the store credit voucher.

We will not entertain exchanges any later than a week. If you wish to exchange a piece, please send us a mail within 2 days of receiving your order.

Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.

Please note by purchasing from Shivani Bhargava™ you as the buyer agree to our shipping terms, conditions and policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over Rs.2500/- , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sale items

Only regular priced items may be returned, unfortunately sale items are final sale and cannot be returned.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Refund Policy

In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.

Cancellation Policy

Cancellation will only be accepted if your order hasn’t been shipped.